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Mediation and Conflict Skills for HR Professionals

It all begins with a changing our mindset. Employee and student conflicts should and can be managed.

Join us and learn:

  • Better management of your conflict management style and choices through self-assessment (TKI®)

  • How to better manage difficult conversations.

  • Practical and usable influencing skills.

  • Role playing to practice techniques and new skills in a safe environment

  • Sharing of best practices for approaching conflict management

  • Post- class resources and materials.

Join Us.

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